HBS Case Study “Trouble at Tessei” Shows What Japanese Companies are Like.

Photo by Manuel Cosentino on Unsplash

The Japanese bullet train, a/k/a Shinkansen, is a well-known public mode of transportation for Japanese people. When the passengers use the train, they often see the landscape of cleaning crews who clean the seats and prepare for the next operation on the train. Such a view is not unusual for many passengers, but they might be special for some business people…